Privacy Notice

 

Visiting Our Site

When you visit our site, we use ‘Cookies’ from a service called Google Analytics to anonymously collect information about your visit such as which pages you view and for how long. This does not identify you and helps us better manage the site and the room booking service we offer. Below you can find a list of all the Cookies used on our site and links where you can find out more about Cookies,  how to manage and delete them or opt out of Google Analytics completely.

 

Booking Enquiry Form

When we do collect identifiable information from you with our booking enquiry form, we’ll ask for your permission to use this information to process your enquiry.

 

Use of Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The table below explains the cookies we use and why.

 

Cookie NameCookie CategoryDescriptionDuration
wordpress_2WordPress cookie for a logged in user.session
wordpress_logged_in_2WordPress cookie for a logged in usersession
wordpress_test_2WordPress cookie for a logged in usersession
wordpress_test_cookie2WordPress test cookiesession
wp-settings-1Wordpress also sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface. 1 year
wp-settings-time-2Wordpress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.1 year
PHPSESSID1To identify your unique session on the websitesession
SESS1To ensure that you are recognised when you move from page to page within the site and that any information you have entered is remembered.session
__utma2This cookie keeps track of the number of times a visitor has been to the site pertaining to the cookie, when their first visit was, and when their last visit occurred. Google Analytics uses the information from this cookie to calculate things like Days and Visits to purchase.permanent
__utmb2__utmb is a Google Analytics cookie. It takes a timestamp of the exact moment in time when a visitor enters a site.session
__utmc2__utmc takes a timestamp of the exact moment in time when a visitor leaves a site.30 mins
__utmz2Keeps track of where the visitor came from, what search engine you used, what link you clicked on, what keyword you used, and where they were in the world when you accessed a website. This cookie is how Google Analytics knows to whom and to what source / medium / keyword to assign the credit for a Goal Conversion or an Ecommerce Transaction. 6 months
js_quicktags_extra3Set to hide or showexpires Dec 2100

 

How do I change my cookie settings?

Most web browsers allow some control of most cookies through the browser settings. To find out how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

 

Some of the above information and wording has been copied and adapted from the Information Commissioner’s Office website ico.org.uk, (accessed 07-06-16) licensed under the Open Government Licence

 

Client Testimonials

Client testimonials quoted on our site were all taken from questionnaire responses given as part of client feedback surveys we conducted in 2012, 2013 and 2015 and are quoted anonymously with respondents’ permission.

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